Blog/News

The Big Umbrella Foundation is committed to the principle that every person should love free from poverty and exploitation.

We've compiled a list of the 4 top reasons why self-service kiosks are so great, so you can begin to understand the unparalleled benefits that this new innovation brings.

New Quick Service Restaurant Chain ‘Hog’s Express’ in the Myer Centre, Brisbane CBD is increasing average spend per person by up to 37% thanks to the latest in self-service kiosk technology, designed and developed by OrderMate.

Check out what's new in OrderMate Online

The Hogs Australia Chain is taking every opportunity to strengthen operations and experiment with new and innovative ways of enhancing customer experience.

Unlike a POS for independent restaurants, A Multi-site POS system offers an array of important features that can help take the time and money out of running multiple stores. 

Joe Rossi, Managing director of Town & Country Pizza & Pasta, explains how implementing OrderMate across his 10 restaurants has increased online sales and helped turn his business into the innovative franchise it is today.

We all know that if you’re not a constantly evolving a hospitality business – you’re at high risk of being left behind

11-14 September. The newly built ICC in Sydney. Register Now.

No shop front. No doorway. Just an online listing and great food to the masses. These are the faceless venues taking over.

Here is a list of the top 7 advantages for your business to get onboard with Online Ordering.

Make a difference. One plate at a time.

Sign your cafe up TODAY. A StreetSmart Initiative.

The results are in for The Australian Financial Review Australia's Top 100 Restaurants.

The 2017–18 budget, announced on 9 May by Scott Morrison MP, included tax deductions for small business and the reduction of red tape, which Restaurant and Catering Australia said will significantly benefit businesses in the hospitality sector.

A question on every hospitality operators mind. Do the maths and see for yourself.

SUN16th JULY. Two FREE tickets to Grow Assembly.

MON 19th of June. Be Inspired by the Best in the Industry.

28-30 May. Royal Exhibition Building, VIC

Not only has Australia scored two spots on the World’s Top 50 Restaurants list, but the humble land down under was also front and centre on the award stage: literally.

Advantages for your business

Self-ordering Kiosks : the new-generation POS Solution for Restaurants

Fine Food is coming to Melbourne - Come and visit OrderMate on stand O27

Our development team has been working hard to bring some exciting new features and functionality into the OrderMate software and solution.

You know your business needs Online Ordering. It's just a matter of when. In recent years, the hospitality industry has been flooded with providers who can offer your business every service in the equation – from promoting your business online, to the online ordering aggregation and even providing you with drivers to deliver the orders and the application to track the drivers while they are on the road delivering.

French chef Philippe Mouchel has returned to the Paris end of Melbourne’s Collins Street with his own namesake restaurant - Philippe.

Friday the 5th of AUG CafeSmart will be rolling in. Cafe owners and operators - Get Onboard!

The seamless nature of OrderMate in conjunction with Tyro payments offers feature rich EFTPOS that improves your customers’ payment experience, streamlines your business processes and increases your bottom line. Special Offer: Sign up to a OrderMate Customer Care Plan to receive 3 months free terminal rental.

The day of talks and ideas revolved around the topic of ‘Tomorrow’s Meal’. Taking the stage was some fantastic hospitality icons including: Momofuku’s David Chang, Osteria Francescana’s Massimo Bottura, Billy Kwong’s Kylie Kwong, Zimbabwean farmer and food activist Chido Govera, Australian social researcher Rebecca Huntley, and René Redzepi.

The GROW team is a collective of hospitality professionals who not only inspire and share knowledge but also have created a great forum to connect with other like-minded individuals in the industry.

The Australian delegation - chef Dan Arnold and commis chef Ryan Cosentino came third place and will have a chance to compete in the Bocuse d'Or Grand Finale in January 2017.

Attending. Stand Number D33. Looking forward to seeing you there.

The first restaurant from the Swillhouse Group is now open on Bligh Street in the heart of Sydney CBD.

Kitchen Touch Screen setup has helped our OrderMaters Royal Stacks divide and conquer their burger preparation.

A number of OrderMate venues around Victoria do some pretty amazing things to help the wider community around them.

What a fantastic first quarter to 2016. With Easter just under our wings - it’s time to buckle down through the winter months of the year. Around Australia, some very exciting hospitality venues are opening their doors and bringing new tastes to local pallets. We are proud to showcase four of our recently installed OrderMate sites.

Last week the Financial Review announced Australia’s Top 500 Restaurants for 2016.

Experience the Foodie event of the season in Centennial Park this coming March!

Giving a bit of light to a few of our recent customers who we have installed in over the past month or so including; Wonky Trolley in North Melbourne VIC, Lavezzi in Eastland VIC, Ceru in Potts Point, NSW and S'wich in Business Bay, Dubai.

A picture is worth a thousand words. Same applies to the hospitality space in terms of visual representation of your venue especially on Google. Our friends at Waldo Marketing are offering readers an exclusive 360-degree photoshoot of your venue and street view. Get roaring to go for 2016.

Last month of the year and we are still installing until the final day.

What new trends are we likely to see within the hospitality space?

North of the Border - up Sydney way. Usually a rival city to us in OrderMate HQ - we have expanded our wings and have set flight for the Harbour City.

As the days keep rolling on we would like to take a quick moment to thank each and everyone of our loyal OrderMaters. To many more years of success and prosperity to come! Until then, good luck in getting through the busiest time of the year for the hospitality industry.

Need Rolls for your order to come in to the kitchen. Get your POS gear orders in Tout Suite.

The results have rolled in for CafeSmart 2015's 'Beat Your Best'

Over the past year the changes to state legislation around serving alcohol has had significant effects of the operators within the lockout precinct.

Who needs money when you can have vouchers. The answer to everyone last minute gift purchasing...

Another month. Another FABULOUS example of the type of venues we are installing into.

Yes thats right. You saw us on The Block. OrderMate POS - Making it happen.

The Spring has hit and our hospitality businesses have hatched and are ready to fly. Just in time for summer.

The motto stands true to what StreetSmart is all about. Appreciating the Hospitality Industry whilst supporting those in need.

The recent integration between the Dimmi PRO Reservation System and our OrderMate system is an exciting advancement for the hospitality industry.

The latest OrderMate Version to hit the Hospitality POS stands.

You have seen us around. The red screen. The circular logo. Well we want you to prove it.

Joining forces with OneShift to combat the biggest problem that Hospitality employers and recruiters face – hiring the right, reliable, experienced people.

Come join us. Fine Food SYD 15.

Since the start of the new financial year, OrderMate has been busy serving and installing around Australia. New concepts and venues are popping everywhere – which is always exciting for the hospitality landscape. Can’t wait to see what is in store for the second half of the year!

Following the two day Top Shelf show will be an epic After Party at Boilermaker house.

This is the second year running this show and the attendees look set to definitely make it worth ones while to pop by.

Congratulations to all the runners who competed and all the donators for showing their support!

Our love for burgers went the next mile this past month. Our favourite burger joint around the corner from OrderMate HQ – Café 51 named their weekly special after yours truly.

Since we released Control Centre, a number of our OrderMaters have asked what do the business vitals actually mean. Well – we have listened and here is an explanation of each of our business vitals.

Small Business. Check. Annual Turnover of Less than $2mil. Check. Need new hardware to kick start your business. Check CHECK.

What an epic past six months it has been. The months are literally lying by. New hospitality businesses have been cropping up all around Australia and OrderMate has been on board some of the nation’s best.

You can help create a cancer free future by taking part in the Biggest Morning Tea.

Participant cafes generously donate $1 for every coffee sold on FRIDAY the 7th of August. A StreetSmart Initiative.

Ready to move over to the NBN? Is your suburb shortly being rolled out?

Customer Loyalty is a priceless asset that helps establish a business for the long term.

Crabapple Kitchen is unique. In more ways than one.

It’s that time of the year where most people resort to stewing indoors and hibernating. Not for us hospitality folk. 2015 is in FULL SWING.

We have partnered with OneShift to give our OrderMaters the best possible opportunities when it comes to solving the staffing situation.

The Burgers are Bigger and Better at Café 51.

Another Control Centre version has just been release. Packed FULL of great features that will totally boost your experience.

We are proud to announce that OrderMate has been voted in the top 100 most trusted brands in the 2015 Hospitality Magazine Trusted Brands survey.

The Village Melbourne, formally known as the Belgian Beer Café Bluestone can be found slightly off St Kilda Rds’ beaten track. The team have reworked some of the previous outdoor seating area and have created a beautiful all-weather terrace space that will soon host a fireplace to be the cornerstone a cozy winter’s night.

This year Melbourne International Coffee Expo exceeded all expectations.

In this day and age, people are attached at the hip to their Smart Phones. Whether we like it or not, applications like Instagram, Facebook and Urbanspoon dictate what, where and when we eat.

To sweeten the deal, we are offering anyone who orders $150 or more of POSgear consumables will receive a complementary Easter Gift Box.

One of our Brisbane OrderMaters who is offering his customers the best bites of New York.

In the process of creating and designing spaces that maximise efficiency comes the need to think about Point of Sale. By factoring this in at the infancy stage of design it ensures that the Point of Sale fits in symbiotically with your layout.

Another software version has just been release. Packed FULL of great features that will boost our solution out of the park.

Across all areas of our business we are looking for suitable candidates to Join The Team. If you share our passion for the hospitality industry, and want to achieve a better work / life balance, look no further!?

2015 – We are bringing our A-Game to the Land of the Trade show.

With trust comes love and we know that all our OrderMaters Australia wide LOVE us and the efficiency we provide them and their business on a daily basis.

What a month it has been. With the silly season behind us, 2015 is well and truly underway. New hospitality businesses have been cropping up all around Australia and OrderMate has been on board some of the nation’s best.

No need to throw tomatoes. Appreciate this prized fruit by attending the inaugural Melbourne Tomato Festival.

With Christmas and New Year coming around - surcharges are inevitable. Our short "How To" video will show you how to get it done tout suite.

This year has been a jam packed schedule in terms of Trade Shows for the OrderMate team. Looking forward to many more locations for 2015.

It’s all happening in Melbourne. Not only are restaurants, cafes and bars popping up all around the city but the end of year calendar is completely jam packed full of foodie adventures.

It's Christmas soon and that means we like giving away things to our OrderMaters. Enjoy our special promotion with $20 off your order.

Take advantage of the calm before the storm and have your routine Check-Up today!

Activate with Mobi2Go + OrderMate before Feb 2015 and get a custom built iPhone & Android App for FREE!

Introducing our New OrderMate Online Help desk. Complete with videos, "How To" guides and live forums.

As our calendars flick into December, we say farewell to the year that has passed and welcome in 2015. Huzzah - what a great year it has been!

Our new online resource of quick guides and handy tips for all things OrderMate.

Charity Initiatives 2014.

Stay in Control of your venue. 24/7. Wherever you may be.

For all your consumable needs.

PayPal are offering customers 1 Cent Coffees at participating venues in and around Melbourne CBD on October the 13th.

Between Aug 1 and Oct 1 there is a transition period in getting ready for PIN only transactions. To help you get organised we can offer you some guidelines by inserting a tip line into your receipt.

Love a good Coffee snap on instagram. This Competition has your name written all over it.

"Check out the exciting new features available in our latest software version - 2.8.16 "

Convert mobile web searches into immediate buyers with a customised mobile website by Red Pants Mobile Websites from only $69 per month. www.redpants.com.au

Friday 8th August. Head to one of the participating cafes. Enjoy a caffeine boost whilst doing good for the community at large.

Heard what is happening on AUG 1? Card Card payments will require you to insert a PIN number rather than the long standing signature.

Epic Infographic about what is hot for this year.

..... Food Truck! With the veil lifted for Melbourne Food trucks it only seems fitting that a solution be made available for our mobile restaurants on the go.

Come and enjoy a payment innovation that can help your business.

We are proud to be the first Point of Sale company in Australia to integrate with PayPal and have been the leaders in developing exciting new software to enable diners to view and pay for their bill at the table via the PayPal App.

Shifting from Pen to Pin is coming around quickly? You are lucky your with OrderMate as we have you covered!

"The sequence of paying by card has traditionally included the universal question “pin or sign?” By the 1st of August the question will be asked no more. With the eradication of customer signed payments, operators and businesses will need to ensure they are keeping up with the times."

We are proud to be a Charity Partner of Street Smart since the beginning of 2013.

Oh Tablets - you have done it again.

Come Aug 1 - everything will change in the Pin vs Sign debate. Aston Club is entering industry with a game changer of an online payment App.

Over the next twelve months we will aim to educate our OrderMaters on an array of"How To" guides.

Dine on us - Like our page and WIN a dinner for TWO at PRIX FIXE - Melbourne's Hottest New Restaurant.

Hot off the Press. POS users Australia wide are wanting to know more about this new and exciting App from OrderMate.

All ready for this years Valentine's Day? Here are some ideas to make you day slash night extra special.

"At the crux of all things exciting and new. Out of the restaurant. Not out of the loop. Our new Smart Phone app gives you the ability to stay in control of your LIVE reports without stepping foot into the venue. "

At the Yarra end of Bridge Rd, is a fresh new restaurant - Romulus and Remus.

New Year - New direction. Customer loyalty and coupons, Go Digital.

Obviously ROM based solutions are leaps and bounds ahead of the archaic old school cash registers. But what make POS a solution for the future?

Attending a festival? Setting up a short term pop up food stall? Stay calm and on top of the orders with your menu set up on one of our Pop Up Solutions.

Our New 2013 Charity Initiative has resulted in a real thumbs up!

We love integration with market leaders in the industry like Xero and Roster with Ross.

New Publication where we featured in their "new products" section

Follow the steps below on how you can stay in the loop with us and WIN.

We are proud to announce our new Stock module- StockMate.

On behalf of the whole team at OrderMate we would like to wish you and your families a Merry Christmas and Happy New Year leading into 2014.

The joint PayPal OrderMate event that was held at the end of last month was a great success.

We have been busy working hard at OrderMate HQ to develop the most exciting integration to hit the hospitality market in 2013 and we are ready to launch.

Partnering with market leaders results in our product being the best in the industry.

We are proud to be partnering with Chameleon Digital to enhance the overall POS experience for our customers.

This is a short bio of one our OrderMaters who has recently come on board and made a splash on the Melbourne food scene.

Every restaurant should jump on board for DineSmart over the Christmas period - $2 a table is a small donation with a large impact on the wider Melbourne community.

We are giving away a double pass to the Taste Melbourne.

Feature on The Petty Officer

2013 - A Tradeshow Summary

The future of ordering is online

Before the end of next financial year the shift to pin is inevitable.

The Digital Wallet hits OrderMate

We do iPad's too!